Frequently Asked Questions
If you have questions, you’re not alone. Here’s what to expect when working with our team. If you have a question that’s not listed here, send us a message through our contact form here.
General Therapy Questions
Sessions are available in-person at our Boise, Idaho office. We also offer telehealth therapy through a secure, HIPAA-compliant platform for residents living in Idaho.
Not at all. While we specialize in LGBTQIA+ affirming care and topics related to gender, sexuality, and relationships, we work with clients of all identities and backgrounds. If you’re seeking supportive, trauma-informed mental health care, you’re welcome here.
We accept most insurance plans in Idaho (view here), and also offer private pay options. For those with out-of-network benefits, we can provide superbills to submit for potential reimbursement. Please reach out to discuss your specific coverage.
For billing, we accept most insurance plans or have private pay options. In most cases, no, your employer will not know you’re in therapy, unless you are on a self–funded plan. Even then, your specific therapy details (diagnosis, session notes, etc.) are private.
When you reach out, we’ll ask a few questions about what you’re looking for and any preferences you may have. Then we thoughtfully match you with a therapist on our team whose approach, training, and availability fit your needs. If we’re not the right fit, we’ll do our best to offer helpful referrals.
Most therapy sessions last between 55 to 60 minutes, whether they are in-person or telehealth sessions.
Individual Therapy Questions
We support people dealing with anxiety, depression, life transitions, trauma, burnout, self-worth, and more. Therapy is a space to explore what matters to you, at your own pace.
No diagnosis or crisis is required to start. Many people come to therapy feeling overwhelmed, stuck, or simply looking for a space to process and grow.
Yes. Our therapists are trained in trauma-informed, identity-affirming care and can support you through healing, integration, and greater self-understanding.
Yes. We welcome and affirm all parts of your experience, including identity, values, and how you move through the world.
Couples & Relationship Therapy Questions
No. We work with all types of relationships, including dating couples, long-term partners, marriages, polycules, and those practicing ethical non-monogamy.
We support relationships navigating conflict, communication breakdowns, mismatched desire, life transitions, or simply wanting to grow more connected.
Usually yes, but we also meet with partners individually as part of the process. We’ll work together to decide what format supports your relationship best.
Sex Therapy Questions
Not at all. We work with individuals and people in relationships to explore sexual concerns, intimacy, desire, and personal connection.
No. Many people come to sex therapy with curiosity, wanting to feel more connected, confident, or fulfilled. It’s a space for growth and understanding—not just solving issues.
Sex therapy is similar to our mental health talk therapy services, but we focus on talking about topics related to sex and intimacy, and how those topics are affecting your life. We’ll talk about what matters to you, whether that’s arousal, desire, communication, body image, or something else. Our therapists guide the conversation with care, never pressure.
Yes. Sex therapy isn’t about increasing sexual activity, it’s about understanding your relationship to sexuality, whatever that may look like.
Gender Affirming Therapy Questions
No. We work with clients exploring gender identity at any stage, whether you’re questioning, transitioning, or not seeking medical transition at all.
Yes. We provide letter-writing services for adults 18+ for gender affirming surgeries following an informed consent model.
This varies, but in many cases, letters can be provided after a few sessions based on your needs and readiness. We aim to reduce gatekeeping while providing supportive documentation.
Telehealth Questions
You’ll receive the same quality of care and connection via secure video sessions as you would in person, and telehealth therapy sessions are the same length of time as an in-office therapy session. Telehealth sessions are typically covered by insurance, and you may even have benefits that make these sessions more cost efficient than in-person visits depending on your insurance plan.
We offer telehealth to clients living in Idaho. Licensing laws require clients to be physically located in the state of Idaho during sessions.
Just a stable internet connection, a private space, and a device with a camera and microphone. We use a HIPAA-compliant video platform to protect your privacy.
